Privacy Policy

Effective Date: January 1, 2024

CAPSLRx ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily provide to us when you contact us or register for our services.
  • Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing our website.
  • Financial Data: Financial information, such as data related to your payment method, that we may collect when you purchase or enroll in benefit plans. We store only very limited financial information.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:

  • Administer your pharmacy benefit plan
  • Process benefit claims and adjudication
  • Send you administrative communications about your account or plan
  • Respond to your inquiries and provide customer support
  • Improve our services and website functionality
  • Comply with applicable laws and regulations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Partners: We may share your information with our business partners, such as pharmacy networks, to offer you certain products, services, or promotions.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for the third parties' direct marketing purposes. You also have the right to request that we delete your personal information, subject to certain exceptions. To exercise these rights, please contact us at the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information.

HIPAA

To the extent that any information we collect constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), our collection, use, and disclosure of such information is governed by our HIPAA Privacy Notice, which is incorporated by reference into this Privacy Policy. Please review our HIPAA Privacy Notice for more information.

Third-Party Websites

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CAPSLRx
905 W. 27th Street
Scottsbluff, NE 69361
Phone: (833) 636-0208